Testimonials

100% real reviews from real customers, found on Google, Yelp, and Facebook

Phoenix

Shari D.
Shari D.
2023-03-27
Last week we had 10 roll out (sliding) shelves added to our kitchen pantry. John from Shelf Theory came out to measure and give our estimate as well as returning a couple of weeks later for the installation. We absolutely LOVE them! We knew it was time when our knees and backs starting bothering us. We had not idea just how convenient these shelves would be. Now we can find things that seemed to get lost in the back of our pantry shelves. I can't tell you how much food we've thrown out over the years due to being expired. Most in the back of the stationary shelves. Not anymore! Now we can use a rotational system to ensure foods don't expire before they can be used. This fall, we plan to add 10 more pull outs to other lower kitchen cabinets. John was so professional. He took his time explaining the process and helping us make the best choice in roll outs for our pantry. On his return trip he was punctual, organized and informative when explaining the use, care and warranty for our new shelves. Thank you John and Shelf Theory!
Lori G.
Lori G.
2023-03-27
Love my new pull out drawers. Who knew what a difference in my life these would make? Hmmm I guess they did. It's a little weird deciding how to re-arrange your stuff, but the consultant gave me good ideas and measurements so I was able to decide how many shelves and then, the installer helped me decided the measurements for height. It could have been very frustrating but they made it easier. So couldn't be happier with my new shelves. Very clean and timely install.
Mike A.
Mike A.
2022-04-19
Estimator arrived on time, assessed the need and quickly prepared and explained the reasonable estimate. Office improved our installation date based on unexpected opening. Brad installed the shelves quickly, neatly and with clear operational explanation. Courteous, responsive and professional. Highly recommend.
Mb M.
Mb M.
2021-09-29
This family owned company us a pleasure to work with. Teagan in the office is so responsive and texts all the time if anything changes on your appointment for a quote or delivery of the shelves. Chris was our sales rep and he was timely and helpful. Was able to measure and answered all my questions. Although there was a month to wait for my order when the preset day arrived Mario called to say he was on his way. He arrived and installation took no time at all. I got the soft close shelves and are happy with them. No mess no problems. I would recommend shelf theory to update your cabinets with pull out shelves.
Guy S.
Guy S.
2021-09-20
Shelf Theory has transformed my kitchen, bathrooms and laundry room. I was incredibly frustrated with the cabinet design and pantry structure in my new home until Shelf Theory installed the new pull out drawers and shelving. My newfound organization is incredible. I was thoroughly impressed with both the initial designer as well as the installer. Their attention to detail was fantastic and I am tremendously grateful to have found this impressive company.
Marty E.
Marty E.
2021-09-15
We have your typical contractor grade kitchen. Nice cabinets with 80% of wasted space in each base cabinet. And pot drawers with crappy slider brackets that barely function. We hired Shelf Theory to come in and give us a better solution for our base cabinets, knife drawer, and pot drawers. They measured twice, designed each pullout shelf to fit outer needs, and made each from scratch, and installed them! THEY WORK LIKE A DREAM. Solid! Well built! Makes our entire kitchen so much more functional!
karen b.
karen b.
2021-04-28
Had a great experience with Shelf Theory. I needed pull-out drawers for my 2 deep pantry cabinets. Someone came out, listened to what I wanted, made suggestions to optimize the results. The installation happened on the date they committed to. The drawers look amazing and give me so much more storage space. I highly recommend.
Bobby E.
Bobby E.
2021-04-23
Dawn and her team we're on time at all the appointments scheduled from start to finish. This has to have been one of the easiest companies I have ever worked with on getting projects done in my home. Overall was a tremendously great experience. Compared to a lot of other companies that give you a general time frame for appointments Dawn made it all easy and gave me realistic expectations and insight on all the work I had done. Now my wife and kids can have the ease and freedom of getting to everything in our pantry and cabinets without having to climb half way in to get to anything in the back. We are a family of Seven with FIVE little ones ranging from 8 years old to 8 months old so we need all the space we can get! Thanks again Dawn and everyone at Shelf Theory for all my sliding shelves.
Johnnie S.
Johnnie S.
2021-04-14
Super Great People and high quality Shelves. Called them off an ad I got in the Sunday paper for a special price on ten shelves. I had done some price comparisons prior to the estimator coming out so I knew what the prices should be in general. To my surprise their quote was less than doing it myself (and they probably did a better job). I ended up ordering shelves for the kitchen, bathroom and laundry room. My wife is so happy and I am happy too. On time, on budget, quality product, great people. What more can you ask for? Johnny
Phillip J.
Phillip J.
2021-03-17
My wife and I are absolutely thrilled with the quality of the shelves we had installed, as well as the overall experience. I called Shelf Theory and one other company to schedule an appointment for an estimate to do 18-20 shelves in my kitchen. Shelf Theory booked me on the spot. The other company took my info and told me they'd have someone call me back. After 2 days with no call, I called back and got the same treatment. To this day, no call. I place a HUGE premium on service and responsiveness and Shelf Theory is top notch. The shelves were ready in about 2 weeks (just as promised) and we had an installation scheduled for the following week. They were even kind enough to schedule in the afternoon so my daughter that works a night shift could sleep in. You can really tell this is a family business that listens. The installation took 2 hours almost exactly (again, just as estimated) and the 2 installers were extremely professional and helpful. They asked questions throughout the process to make sure they were 100% in line with our expectations and did the job right the first time. They cleaned up after themselves, wore PPE the entire time, and made sure they walked us through every part of the installation before leaving to make sure we were 100% satisfied. The real kicker for me was when we had a minor mishap with one shelf and a spacer came out. We called them immediately, but they were already across town. The installer came back ON A SUNDAY to make the repair. Can't say enough about how happy we are, how much we enjoy the new shelves, and how glad I am that I'll never have to get down on my knees to get stuff out of my cabinets anymore. Highly recommend to anyone looking for a very cost effective and functional kitchen upgrade.

 

Customer stories highlights

C Kemp.

Shelf Theory,
Thank you, thank you ! I LOVE your wonderful pull-out shelves! They look wonderful and I found that I can actually get more items in the cabinets than I did before. And, your special carpentry which puts two wide drawers in place of four shelves, adds space and cuts my cost!
After having two spinal surgeries this past year, my ability to bend or stoop to get something out of my kitchen cabinets was extremely difficult. And, to pull something out of the back of the shelves was nearly impossible. You not only gave me a fast appraisal and a fair price, but got them installed weeks sooner than any of your competitors could do.
To anyone considering adding this convenience to their cabinets, I highly recommend this local company for their superior work. C. Kemp

January 4, 2022
Dora Baldwin

I can’t say enough about Shelf Theory and how they “came to the rescue!” We’ve been in our house for over ten years now, and have struggled with our pantry since Day 1. It’s a good-sized pantry, but it is very deep and dark. It originally had three shelves on the bottom and two on the top section (too high to reach even with a step-stool). The height and depth of the three shelves on the bottom section could not be utilized because we could not see or reach in the back. Anything that fell to the back would be hidden, forgotten, and had to be thrown out when finally discovered.

Everyone on the Shelf Theory team was very professional, courteous, and super helpful — from setting up the free estimate to final installation. Chris even told us that the “faux drawer” under our gas range could be converted to a fully functional utility drawer, and that adding a slide-out shelf under the kitchen sink would give more functional use of space there. The quality of their products and their workmanship are top-notch! Now I enjoy going into the pantry to find what I need, I love having a nice, wide drawer for my cooking utensils, and enjoy having more efficient use of our under-sink space. My husband and I were so pleased with their product quality and workmanship that we asked them to come back out to add their high quality, self-closing sliders to all our kitchen drawers. Life in the kitchen is so much more pleasant and enjoyable now. I highly recommend Shelf Theory! Thank you, Chris and Shelf Theory team

November 18, 2021
Janene F

GAME CHANGER!

This is one of the best investments I have ever made. Adding pull-out shelves to our kitchen and bathroom from Shelf Theory was brilliant! I have bad knees that make it difficult to get down on the floor and rummage through the back of cabinets. Now all I have to do is pull out the drawers and, voila, all my pans, dishes, appliances, and everything else is at my fingertips. These are an absolute Godsend and I highly recommend Shelf Theory. Dawn was instrumental in making suggestions and providing recommendations as to what would work best and fit our needs. Kyle did an incredible installation and was so patient considering all the shelves we had installed. The wait time was minimal, they were professional, courteous, and a real gem. Trust me… once you go with Shelf Theory you will never regret it.

March 15, 2021
Guy S

Shelf Theory has transformed my kitchen, bathrooms and laundry room. I was incredibly frustrated with the cabinet design and pantry structure in my new home until Shelf Theory installed the new pull out drawers and shelving. My newfound organization is incredible. I was thoroughly impressed with both the initial designer as well as the installer. Their attention to detail was fantastic and I am tremendously grateful to have found this impressive company.

September 19, 2021
Phillip J

My wife and I are absolutely thrilled with the quality of the shelves we had installed, as well as the overall experience. I called Shelf Theory and one other company to schedule an appointment for an estimate to do 18-20 shelves in my kitchen. Shelf Theory booked me on the spot. The other company took my info and told me they’d have someone call me back. After 2 days with no call, I called back and got the same treatment. To this day, no call. I place a HUGE premium on service and responsiveness and Shelf Theory is top notch.
The shelves were ready in about 2 weeks (just as promised) and we had an installation scheduled for the following week. They were even kind enough to schedule in the afternoon so my daughter that works a night shift could sleep in.  You can really tell this is a family business that listens.
The installation took 2 hours almost exactly (again, just as estimated) and the 2 installers were extremely professional and helpful. They asked questions throughout the process to make sure they were 100% in line with our expectations and did the job right the first time. They cleaned up after themselves, wore PPE the entire time, and made sure they walked us through every part of the installation before leaving to make sure we were 100% satisfied.

Can’t say enough about how happy we are, how much we enjoy the new shelves, and how glad I am that I’ll never have to get down on my knees to get stuff out of my cabinets anymore.  Highly recommend to anyone looking for a very cost effective and functional kitchen upgrade.

March 17, 2021
William Culver

We have been in our home for 22 years and with the accumulation over time it felt like we were closed in and cramped. A Shelf Theory ad came up as if it was reading my mind. I was compelled to call. My initial call was with a very courteous person who scheduled an in-home consult. Again, our interaction was top notch and our representative very knowledgeable. A couple days ahead of the install another representative came to remeasure – as they say – “cut once, measure twice”. Then came the day – I was SO excited. Dan was the master installer and he brought his apprentice Mike. We work from home so they were very quiet, considerate and efficient. When they were done they walked us through their install instructions and showed us other awesome space saver products they market. Dan is certainly a master of the trade coupled with the quality of the shelves – we were ecstatic. I could not wait to fill up my cabinets and get reorganized. Nothing is ever going to be lost in the shuffle in the back of a cabinet again. My space was doubled and it made a HUGE difference. Thank-you Shelf Theory – I am highly recommending your product and services to all who are interested.

February 13, 2022

Feel like we might be able to help you? We’d love to hear from you.

Drop us your details and questions and we’ll contact you shortly.
Or just give us a call from any numbers.